1.
Sheetal Kumbhare
– Faculty Of Tourism & Hotel Mgt., Pacific Univ. Of Higher Education & Research Univ. Rajasthan, India
2.
Vandana Mahajani
– Faculty Of Tourism & Hotel Mgt., Pacific Univ. Of Higher Education & Research Univ. Rajasthan, India
Abstract
The present study aims to study the customers perception about Saoji cuisine in the Saoji Bhojnalayas of Nagpur city, Also to study about the customers satisfaction with the food experience in the Saoji Bhojnalayas. These issues are addressed within the context of Nagpur, an emerging smart city in Vidarbha, Western Maharashtra.
To serve the objective a descriptive research design is used and primary data is collected from 150 customers with the help of questionnaire. Data is analyzed with the help of mean & chi-square test. It has been concluded that the customers’ overall experience with food product, bhojnalayas services, its cleanliness, dining environment and cuisine is good.
Keywords Customers Perception, Saoji Cuisine, Saoji Bhojnalaya, Nagpur, Food
