1.
Sanil S.k.
– Toc H Institute Of Science And Technology Kochi, India.
2.
Vinith Kumar Nair
– Toc H Institute Of Science And Technology Kochi, India.
3.
Hareesh N. Ramanathan
– Toc H Institute Of Science And Technology Kochi, India.
Abstract
The Cognitive Ergonomics is a subset of the Human Factors and Ergonomics that deals with fitting the job to the worker by
putting an emphasis on cognition in work and operational settings so as to optimise human well-being and system performance. Congenial
workplace conditions support the cognitive tendencies of employees. Technological advancement in the last two decades has posed numerous
challenges to financial service companies which are otherwise marred by unhealthy market competition. To cope with the situation, human
capital development has been earmarked as one of the top priorities. It became onus upon the HR managers to keep pace with the industrial
standards on welfare and retention strategies. Ergonomic interventions in several forms have been put in place with an eye on better employee
well-being. This study is to determine the essential factors of cognitive ergonomics and its major implications on employee well-being in
financial service companies. A questionnaire survey was conducted among the randomly selected employees in Banks and NBFCs. Appropriate
statistical tools were used to analyse the data. It is found that cognitive ergonomics has an all-encompassing function in the employee wellbeing
of financial service companies.
Keywords Cognitive Ergonomics, Employee Well-being, Job Satisfaction, Financial Companies.
