Journal of Organisation and Human Behaviour

1. Anuraksha Pujar – School Of Management Studies And Research, Kle Technological University, Hubli, Karnataka, India.

2. Suvarna Nimbagal – School Of Management Studies And Research, Kle Technological University, Hubli, Karnataka, India.

3. Pooja Adagatti – School Of Management Studies And Research, Kle Technological University, Hubli, Karnataka, India.

4. G. S. Hiremath – School Of Management Studies And Research, Kle Technological University, Hubli, Karnataka, India.

Received
30-Sep-2024
Accepted
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Published
30-Sep-2024
Abstract
This study compares the marketing mix tactics of two large dairy brands in India, Nandini and Amul, with a focus on market competitiveness. This research tries to discover how these organisations differentiate themselves in a highly competitive dairy industry by analysing the four Ps (product, price, place, and promotion). This study uses both qualitative and quantitative research methods, with a strong emphasis on quantitative approaches. The research uses statistical analysis and numerical tools to identify patterns and significance in client preferences and actions. The key quantitative methodologies are quasi-experimental, descriptive, correlational, and causal-comparative studies. The study reveals strong customer preference for Nandini products, particularly milk, with 88% favouring these offerings. Amul products also enjoy popularity, notably paneer, preferred by 40% of respondents. Daily milk purchases are predominant, accounting for 80% of consumer habits. Despite a significant portion (53.3%) of customers not planning their shopping, advertisements prove effective for both Nandini (46.7%) and Amul (46.7%). Affordability concerns are prominent among 78.7% of respondents, yet satisfaction rates are moderate, with 64% satisfied with Nandini and 65.3% with Amul. Low brand loyalty is observed, as 77.3% of customers are open to purchasing either brand. Notably, 69.3% perceive Nandini as cost-effective.
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