1.
Balgopal Singh
– Fms, Banasthali Vidyapith, Rajasthan, India.
2.
Kamal Jaiswal
– Fms, Banasthali Vidyapith, Rajasthan, India.
Abstract
Purpose: To satisfy the needs for premium and luxury brands of affluence, middle-class masstige marketing existed. Further, it
was needed to measure the effectiveness of masstige marketing. Nevertheless, masstige value was asserted as synonymous
with brand equity; however, no empirical evidence was available in the literature to support this. This study aimed to empirically
validate the masstige value as the measure of consumer-based brand equity.
Methodology: A research model was developed based on brand equity and masstige theories. Data were collected using
snowball sampling through an online questionnaire from 460 respondents using a mobile payment system. Covariance-based
structural equation modelling (SEM) was used to test the conjectured relationship between the dimensions of consumer-based
brand equity and masstige value obtained through the masstige mean score scale.
Findings: The path analysis using SEM established a significant association between brand image and service quality with
masstige value. However, the study failed to establish a significant association between brand awareness and loyalty with
masstige value.
Practical Implication: The finding of this study may provide the perspective that mobile payment application managers will
include in their marketing strategy; also, this study will guide future research on developing brand equity through positioning their brands as masstige.
Originality: This study is the first of its kind, providing empirical evidence of the association between brand equity dimensions and masstige brand value.
Keywords Masstige, Brand Equity, Mobile Payment System, Service Quality, Brand Image