1.
Ebenezer Afum
– Transportation Engineering College, Dalian Maritime University, China.
2.
B. Zhuo Sun
– Transportation Engineering College, Dalian Maritime University, China.
3.
C. Lawrence Yaw Kusi
– Transportation Engineering College, Dalian Maritime University, China.
Abstract
The study primarily aimed at assessing the perceived stakeholder influence on reverse logistics (RL) adoption and further examined
how the adoption of RL influences supply chain performance, with a focus in the Ghanaian manufacturing sector. A total of 193
operation managers, logistics managers and production managers were carefully selected via stratified sampling technique for the
study. A structured questionnaire was used for the primary data collection instrument. Formulated hypotheses were tested using
Partial Least Squares structural equation modelling. The findings revealed that all the stakeholder variables (top management
support, corporate citizenship pressure and customer pressure), except for environmental regulations, have a strong influence on
RL adoption. Furthermore, supply chain performance is enhanced through RL. The results provide strategic insight for managers
to willingly support RL and design effective product return policies that meet both customers and society’s ‘greening’ expectation
to enhance their supply chains. Governments and other environmental regulatory bodies should also design national waste
management policies aimed at mounting pressure on manufacturing firms to comply and adopt RL into their operations.
