1. – Assistant Professor, School Of Management, G D Goenka University, Gurugram, Haryana, India.
| Received
28-Sep-2018 |
Accepted
- |
Published
28-Sep-2018 |
Abstract
The role that knowledge management systems (KMS) play in facilitating better decision-making and providing sustainable
competitive advantages for organizations has been recognized worldwide. Academic sector has significant opportunities to apply KMS
practices to supplement their mission and achieve their vision. The study investigates the concept of KMS in a higher education institution by
adopting a hierarchical approach. Components of knowledge management (KM) such as awareness, existence, future, and benefits have been
identified. The analytical hierarchical process method has been applied to prioritize the relative importance of three components out of these,
that is, awareness, existing status, and future implications of KM to higher education. The paper is based upon a quantitative and qualitative
study. The outcomes of the paper describe that there is awareness and existence of KM in higher education management institutions in an
Indian perspective. However, future implications are supposed to be relooked at for the better implementation of the concept.
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