1. – Asso. Prof., Mba Dept., Institute Of Engineering & Management (iem), Kolkata, West Bengal, India
| Received
12-Feb-2016 |
Accepted
- |
Published
12-Feb-2016 |
Abstract
The present study was undertaken in three PSUs and two PSEs from Eastern region to find out the factors critical and responsible for QCs effectiveness. Both primary and secondary data were collected in three phases during 2004-09 through questionnaire from 236 respondents
representing 118 sample QCs. The data so collected were analyzed by PCA under FA with
relevant validity analysis. Twenty-one and eleven factors were extracted by this study as
critical and responsible for QCs effectiveness in sample PSUs and private sector enterprises respectively. Although the success and effectiveness measure varies between the organizations and QCs, these factors would act as the catalyst of QCs effectiveness in any type of industrial setting within this region.
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