1.
Bhupen Srivastava
– Professors, Nternational Management Institute, New Delhi, India.
2.
Mamta Mohapatra
– Professors, Nternational Management Institute, New Delhi, India.
Abstract
This paper highlights the role of
joint participatory fora in institutionalizing
employee voice and
in creating a culture of excellence
based on shared vision,
common values, commitment and
competency building. The action
research was conducted in a
multi-unit public sector undertaking
in India. The corporation
had set up joint councils at plant,
region and national levels a decade
ago. It was discovered that
the councils had not contributed
significantly to the purpose for
which they were constituted. Interventions
were made with a
view to assessing the effectiveness
of joint councils as forums
for bringing about continuous
improvement in performance parameters
through employee
voice.
