One of the main challenges for CEO is contradiction between the benefits of the shareholders and other stakeholders. On one hand, CEO should consider financial profits due to the shareholders; on the other hand, CEO should account for corporate social responsibility (CSR), concerning the needs and demands of society according to the interests of the stakeholders. The main question of this paper is whether corporate social responsibility is consistent with financial performance or not. A path analysis was conducted and the results indicated that CSR and dynamic capability have positive and significant influences on the financial performance. Furthermore, capital intensity, industry size, and firm size have positive and significant effects on CSR and concentration has a negative effect on corporate social responsibility. Moreover, the number of the shareholders has no effect on corporate social responsibility. One of the most complete procedures in MBA is the procedure of Thomas. He supposed that each customer in firms depends on CRM of the company.