International Journal on Customer Relations

2017 | Volume 5 | Issue 2

The Knowledge Benchmarking Process Framework: A New Basis to Analyse Megaproject Challenges and Practices

1. Patrick Mbassegue – Ecole Polytechnique, Montreal, Canada.

2. Mickaël Gardoni – Ecole Polytechnique, Montreal, Canada.

3. Zain Tahboub – Ecole Polytechnique, Montreal, Canada.

Received
10-Jan-2018 		Accepted
- 		Published
10-Jan-2018
Abstract
Megaprojects face many pathologies and challenges to provide the attended impacts. These pathologies contribute to overshadow the results and outcomes needed by those who promote these kind of projects. So, we need to understand and assess properly the dynamics related to megaprojects. To overcome this situation, we present a new way to analyse megaprojects based on a knowledge benchmarking process framework.
Keywords Megaprojects, Communities of Practice, Benchmarking, Knowledge Management
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