International Journal on Customer Relations

2023 | Volume 11 | Issue Issue 1

Maximizing Efficiency and Minimizing Wait Times: A Case Study on the Use of Technology to Streamline Patient Appointments

1. Abhishek Singh Chouhan – Acropolis Institute Of Technology And Research, Indore, Madhya Pradesh, India.

2. Akshat Jain – Acropolis Institute Of Technology And Research, Indore, Madhya Pradesh, India.

3. Sparsh Jain And Praveen Gupta – Acropolis Institute Of Technology And Research, Indore, Madhya Pradesh, India.

Received
15-Jun-2023 		Accepted
- 		Published
15-Jun-2023
Abstract
In former years, the internet was used for various societal benefits. This article discusses how to use an Android application and the web to help patients. The major goal is to give the patient a hassle-free atmosphere and comfort when visiting the doctor. When patients have to wait a long time for appointments, even if they receive one, the doctor may not visit the hospital, and the patient may leave without visiting, resulting in the appointment being canceled. The issue will be resolved and patients will be kept up-to-date via technology such as Android and web-based applications. Patients may arrange appointments from anywhere at any time, saving their valuable time.
Keywords Appointment, Hospital, Patient.
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