International Journal on Customer Relations

Volume : 8 Issue : 1
Published : 2020
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Articles
Banking Industry and Non-Performing Assets: A Literature Review
Karampal Narwal, Shweta Pathneja | 1-14
Operating Efficiency of Indian Public Sector Banks in Light of Basel III Norms
Kavita Jangra | 15-25
Magnitude of Human Resource (HR) Challenges and Their Dependency on Select Demographic Diversity: Experiences from Commercial Banks in India
Sudhir Chandra Das, Sarika Chaurasia | 26-42
A Study on the Initiatives Taken by Bankers for Promoting Financial Literacy in Bangalore, India
Sachita Yadav, Akash Rao, A. Venkateshwara Reddy, Blessy S., Bhuvaneshwari, Monisha Naidu | 43-61
An Empirical Study of Jan Dhan - Aadhaar - Mobile Trinity and Financial Inclusion
Anusha Goel | 62-79
Non-Performing Assets Management in the Co-operative Banks in India: A Descriptive Analysis
Sushmitha G., N. Nagaraja | 80-89
Predictors of Employee Engagement Among Workers of Retail Textile Outlets in Puducherry
Gangan Aranjan Pandu, Sankar R. | 1-15
Self-Help Group as a Platform of Women-Led Development: A Case Study of Churchu Block of Hazaribagh District, Jharkhand
Soumik Halder, Sujit Maji, Sayani Mukhopadhyay | 16-24
Determinants of Livelihood Choices Among Kuki Tribes in Tripura: An Empirical Analysis
Mrinal Kanti Deb, Arobindo Mahato | 25-32
Jeevika Women Self-Help Groups Role in Improving Sanitation Status in Bihar
Renu Singh, Santosh Kumar Singh | 33-38
Impact of Microfinance on Poverty Reduction: Critical Perspectives from Literature
Priyanka Murria | 39-45
Open Knowledge, Threats, Challenges and Opportunities in the 21st Century
Eduardo da Silva Pinto, Diogo Cruze and Maria Nascimento Cunha | 1-6
Analysis of Phishing Detection Using Logistic Regression and Random Forest
Gokul S. and Nizar Banu P. K. | 7-13
Assessing Relationships between Knowledge Management, Total Quality, and ICT According to an Improvement Logic
Karima Bouzguenda, Faten Maazoun | 1-9
An Empirical Investigation of the Cultural, Individual and Measurement Issues in the Context of the Implementation of Knowledge Management in Indian Automotive SMEs
Shaikh Ibrahim I., Hari Vasudevan | 10-17
Knowledge Management in Organisations: A Critical Review
Mubashir Majid Baba | 18-22
Impact of Organisational Learning on Job Performance: A Study of Education Sector
Ravi Kumar, Vikrant Singh | 23-32
An Insight into the Factors Affecting Women Technopreneurs
Iqra Shafi Bhat, Farzana Gulzar | 33-40
Understanding McLuhan: The Times and Relevance
Asif Khan | 41-44
Information Literacy among Undergraduate Students: A Survey of Womens Degree College Anantnag, J&K- India
Shabir Ahmad, Bilal Ahmad Dar, Javid Ahmad Lone | 45-51
Comparison and Analysis of Machine Learning Techniques for the Prediction of Acute Appendicitis
Rijuta Goswami, Haneet Kour, Jatinder Manhas, Vinod Sharma | 14-21
Study the Performance of Capacity for SISO, SIMO, MISO and MIMO in Wireless Communication
Diponkor Bala, G. M. Waliullah, Mst. Ashrafunnahar Hena, Md. Ibrahim Abdullah, Mohd. Alamgir Hossain | 1-6
TCP Window Based Congestion Control Mechanism
Muhammad Imran, Sundas Israr, Muhammad Shahzeb Ali and Mazhar H. Malik | 7-11
A Comprehensive View of State-of-Art of 5G Network Slicing
Krithika L. and Vishalakshi Prabhu H. | 12-18
Performance Analysis of Zero Forcing and MMSE Equalizer on MIMO System in Wireless Channel
G. M. Waliullah, Diponkor Bala, Mst. Ashrafunnahar Hena, Md. Ibrahim Abdullah, Mohd. Alamgir Hossain | 19-25
Assessing the Customer Satisfaction by Measuring Service Quality Using SERVQUAL Scale
Anjali Ganesh | 1-10
Enhancing Green Product Purchase Behavior: The Role of Green Satisfaction and Green Loyalty
Vishal Gupta | 11-21
Impact of Servicescape on Overall Service Quality of Restaurant Services in India
Subhodeep Chakraborty, Vishal Kamra | 22-34
Investigating the Perceptual and Attitudinal Responses of Consumers Toward Health Halo Labels in Food Products: A Kolkata-Based Study
Sharad Agarwal, Shaunak Roy | 35-41
Analytically Yours: Spatial Data Analysis
Arnab Kumar Laha | 1-3
The Roots of Data Science
Favio Vazquez | 4-8
Estimation and Decomposition of Total Factor Productivity Growth of the 2-Digit Manufacturing Industries in India: An Interstate Analysis
Prasanta Kumar Roy | 9-30
Financial Performance of Nifty 50 Automobile Companies in India - An Empirical Comparative Analysis
V . L. Govindarajan, U. Parthiban, V. Balu | 31-41
Analysis of Factors that Affect Coffee Value Chain Development in the Upstream Supply Chain Members in Gudeya Bila District, Oromia, Ethiopia
Matiwos Ensermu | 42-52
Exploring Private Sector Initiatives for Adaptation to Climate Change Impacts on Water
Purba Halady Rao | 53-63
METRICS - The Management Mantra
S. P. Rahmesh, Syed Mujahid | 64-68
Survey on WBAN Methodology and its Challenges
Deepali Pankaj Javale and Sharmishta Suhas Desai | 26-30
Anomalous Insiders Detection System using K-NN in Collaborative Information Systems
Thiraviaselvi G. and Dhinese G. | 31-35
Efficient Email Classification Approach Based on Semantic Methods
Alisha Afreen Shaik | 36-38
An Optimal and Progressive Algorithm for Skyline Operator
Bhavana Chigurupati | 22-25
Towards Semantically Sensitive Text Clustering: A Feature Space Modeling Technology Based on Dimension Extension
Chitti Babukalapati | 26-28
An Unstructured Mining Competitors from Large Datasets
Divya Maradala | 29-31
Student Data to Visualize the Examination for Exhibiting
Diwakar Babu Pernambatt | 32-34
OSI Text Document Clustering Values Based on Frequent Greedy Technique Algorithm
Gnana Prasunamba Jyosyula | 35-39
Significance of Admission Control Mechanism in Cloud Computing Environment
Nikky Ahuja, Priyesh Kanungo and Sumant Katiyal | 01-08
Hybrid Searchable Encryption Scheme for Data Security in Cloud
Prachi Gupta | 09-16
Integrated Model of Millennial Management
Prateek Pramod, Saurav Kumar Ganguly, Shruti Biswajit Mukherjee | 1-12
Effect of Strategic Orientations on Organizational Performance: Evidence from Top Management of a Private Bank in Ethiopia
Endeshaw Azaj, Mengistu Bogale Ayele, Worku Mekonnen | 13-28
A Review on the Concept of Leadership, Power and Politics
Richard Sagor Mitra | 29-34
Developing Ethical Leadership to Conquer Employee Cynicism at Workplace
Avnish Sharma, Aneesya Sharma | 35-39
An Empirical Research on the Prospects of River Tourism in Delhi
Brijesh Kumar, Manohar Sajnani | 1-8
Eco-Friendly Practices in Star Category Hotels of Lucknow: An Exploratory Study
Sonali Tiwari, Ankit Dambhare, Ranjeeta Tripathi | 9-16
Evaluating Industry Expectations from Tourism Students: Mapping the (Generic, Vocational, Applied) Competencies
Amit Gangotia | 17-22
Smart Destination and Technology Driven Tourism for Sustainable Development
Alok Kumar | 23-31
Influencing Role of Social Media in Customers Decision Making while Selecting a Hotel - A Study of Gurugram
Bharat Kapoor, Dolly Dhamija | 32-41
COVID-19: A Critical Appraisal on Tourism and Hospitality Sector in India
Akhilesh Singh | 42-47
Impact of Air Transport Emissions on Tourism - A Pro-Active Initiative
E. Devabalane | 48-53
Efficient Classification Techniques of Human Activities from Smartphone Sensor Data using Machine Learning Algorithms
Diponkor Bala and G. M. Waliullah | 1-10
A Survey on the Evolution of Models of Data Integration
Shashank Shrestha and Subhash Bhalla | 11-16
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