International Journal on Customer Relations

Volume : 3 Issue : 1
Published : 2015
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Articles
Transformational Leadership Theory: Why Military Leaders are More Charismatic and Transformational?
Hamad Bakar Hamad | 1-8
Servant Leadership and Commitment: Role of Transformational Leadership
Abirami Muthia, Venkat R. Krishnan | 9-20
Political Leaders and Marketing: A Brand Identity Study
Harsh V. Verma | 21-32
Associative Nature of Employee Satisfaction within the Market and Social Research Industries in Gauteng Province
Kingstone Mutsonziwa, Philip Serumaga-Zake | 33-42
Leadership Dilemmas Leadership is Practiced not so Much in Words as in Attitude and in Actions- Harold S. Geneen
Brig. Rakesh Katyal | 43-45
Customer Perception and Emergence of Electronic Banking: A Case Study on Kolkata
S. Lakshmy | 1-7
CAMELS and Bank Performance Measurement: A Case Study of Bank of Baroda
Saji Thazhungal Govindan Nair, Sahle Yeibiyo Asghede | 8-25
Rainfall Insurance Scheme for Coffee in Karnataka: Exploring the Indicators of Performance
Minnappa Prabhu, Gowdara Kotreshwar | 26-35
Impact of Marketing Orientation on Financial Performance of Banks in India
Aditya Upadhyay, N. Sivakumar | 36-45
ATM Withdrawal Restriction and Customer Retention: A Case with Students and Pensioners
Rajat Deb, Anirima Datta | 46-58
Assessment of Demographic Differences Regarding Customer Value in Life Insurance Corporation
Amit Sharma, Bodh Raj Sharma | 59-68
Knowledge Management and Organisational Learning: Objectifying a Synergetic Liaison within the Learning Organisation
Shaunak Roy | 1-12
Ranking of Information Technology (IT) Usage in Information Sharing & Communication
Vipul Chalotra | 13-18
Investigating the Availability, Accessibility and use of E-Learning Resources by Undergraduate Students in University of Ilorin, Kwara State
Oluyinka Titilope Afolayan | 19-26
Learning Strategic Orientation for Enhancing Business Performance
Sarabjeet Kour Sudan, Bodh Raj Sharma | 27-32
Knowledge Strategies through Tie-ups- A Look at Indian
Susobhan Goswami | 33-44
Measuring the Efficiency of Marketing Efforts in the Indian Pharmaceutical Industry using Data Envelopment Analysis
M. Dash, A. Bose, S. Shome, S. Mondal, M.G. Majumdar, D.J. Rajakumar, R. Shetty, D. Sengupta | 1-6
A Comparative Analysis of Support Vector Machines & Logistic Regression for Propensity Based Response Modeling
K. V. N. K. Prasad, G.V.S.R. Anjaneyulu | 7-16
A Study on the Analytics Tool Used in Decision Making at Small and Medium Enterprise
Vivek N. Bhatt | 17-22
Comparison of Logistic Regression and Artificial Neural Network based Bankruptcy Prediction Models
Easwaran Iyer, Vinod Kumar Murti | 23-31
Sentiment Analysis of Swachh Bharat Abhiyan
Sahil Raj, Tanveer Kajla | 32-38
A Study and Modelling for Improving Secure Communication in Wireless Sensor Networks
B. Vidhya, Mary Joseph, D. Rajini Girinath, A. Malathi | 1-7
Efficient Security for Data Communication in Wireless Sensor Networks using Raspberry PI
Shruti V Jadhav, Ajay Acharya | 8-13
Anywhere at Anytime Internet: Google Loon Balloons
Sheba Jiju George, K. R. Remesh Babu | 14-22
Design of Optical Thin Film Filter for Sensor Network
Vahideh Khadem Hosseini, Mohammad Taghi Ahmadi | 23-28
Fully Homomorphic Encryption with Matrix based Public Key Crypto Systems
Addepalli VN Krishna, Addepalli Hari Narayana, Kokk Madhura Vani | 29-32
The Extraction of Expert Weights from Pair Wise Comparisons in Delphi Method
Mohammad Azadfallah | 1-6
A Control Framework of Lower Extremity Rehabilitation Exoskeleton based on Neuro-Muscular-Skeletal Model
Lei Shi, Zhen Liua, Chao Zhang | 7-13
Clustering Techniques for Biological Sequence Analysis: A Review
Jyoti Lakhani, Anupama Chowdhary, Dharmesh Harwani | 14-32
Smart IT Technologies of the Current Century
Shweta Ohri | 33-37
Granular Region-oriented Fuzzy-Rough based kNN Improvization for Activity Recognition Modeling
Vijay Borges, Wilson Jeberson | 38-48
Impact, Effect and Relationship Amongst the Collection of Coupling Measures
Anjali Verma, Bhupesh Kr. Dewangan | 1-9
Prediction of Future Market Price for Agricultural Commodities
Sagar Pathane, Uttam Patil, Nandini Sidnal | 10-17
A Multi-Factor Coverage based Test Case Prioritization Technique for Object Oriented Software
Vedpal, Naresh Chauhan | 18-23
Software Architecture Evaluation: An Assessment
Shahkar Riyaz Tramboo, S. M. K. Quadri | 24-29
Virtual Distributed Disk
Sanjay Kumar, Pankaj Karki, Deepa Kumari, Amandeep Kaur, G. M. Walunjkar, Subhadeep Ghosh | 30-35
Research in Cloud Computing-An Overview
S. Vijayarani Mohan, S. Sharmila Sathyanathan | 1-11
Cloud Services: Application and its Use in Information Science
Shahkar Riyaz Tramboo | 12-16
Comparative Analysis of Nosql Specimen with Relational Data Store for Big Data in Cloud
Sangeeta Gupta | 17-23
An Enhanced Cloud Security using Quantum Teleportation
D. Sowmya, S. Sivasankaran | 24-29
Automation of Discovery and Aggregation of Cloud Services
Sreedevi R. Nagarmunoli, Nandini S. Sidnal | 30-39
A Key Management Technique to Secure Information Sharing of the Nodes within a Cluster of WSN
Md. Habibur Rahman, Md. Ibrahim Abdullah | 1-7
HSTCP: A Tool for Hierarchical System Test Case Prioritization
Harish Kumar, Vedpal, Naresh Chauhan | 8-12
Multi-view Face Recognition by Neural Network
Sanjay Kumar Dekate, Anupam Shukla | 13-22
Performance Evaluation of Corporators and Authorities based on Public Grievances Redressal
Vanya Shree. B, S. P. Shiva Prakash | 23-30
An ANN based Classification Algorithm for Swine Flu Diagnosis
Saroj Kr. Biswas, Barnana Baruah, Biswajit Purkayastha, Manomita Chakraborty | 31-42
Ranking of Variables Impacting Supply Chain Network of Small Scale Industries
Vipul Chalotra | 1-7
IT Penetration in Micro, Small and Medium Enterprises
M. Sukanya, Ravi Prakash. K | 8-11
Growth & Performance of MSMEs in India: Prospects and Problem
Suman Dahiya | 12-15
An Empirical Study on Farmers Club Programme: An Innovative Initiative of National Bank for Agriculture and Rural Development (NABARD)
Bindiya Kunal Soni, Jigna C. Trivedi | 16-24
Sustainable Agriculture - The Indian Way
Naachimuthu K. P. | 25-32
Customers Speak for Themselves: A Case of Customer Satisfaction in the Four Main South African Banks
Kingstone Mutsonziwa | 1-15
Relationship Marketing Programmes Effectiveness Amongst Departmental Store Customers of Indore
Prerna Kumar | 16-21
Employee Commitment and Patient Satisfaction: An Initial Reflection from Indian Healthcare Sector
V. Murale, Juhi Singh, R. Preetha | 22-30
Satisfaction of Internal Customer in Higher Education- A Case Study of Jharkhand
Praveen Srivastava | 31-35
The influence of Education, Occupation and Income on Perceived Customer Value
Amit Sharma, Bodh Raj Sharma | 36-44
The Impact of Demographic Factor on Consumer Buying Behaviour: A Study of Retail Sector in Delhi NCR
Shamsher Singh, Ameet Sao | 45-53
A Study on Improvising the Employability of Hospitality Students in the Present Scenario
Sherry Abraham, C. Rajesh Kumar | 01-08
A Study on the Intentions of Dot-com Travelers to use Social Networking Websites
Pooja Choudhary, Amit Gangotia | 09-16
Vedic Hospitality
Ramamoorthy Thiyagarajan | 16-22
GREEN HOTELS- An Eco-friendly Transmission in Tourism Industry
Rachna Chandan, Sunita Badhwar | 21-26
Managing Conflict in Hospitality Industry
Sumit Banerjee | 27-34
Local Cuisine: An Attraction for Tourists
Jatashankar R Tewari | 35-40
Identification of factors affecting Tourism destination competitiveness: A Study in Uttarakhand
Amanjeet Singh Sethi, B.P. Singhal | 41-49
A Review of Relationship between Job Stress and Big Five Personality Dimensions among Employees of Hotel Industry
Jagjit Kaur, B.C. Malkani | 50-55
Study on Changing Attitude towards Leisure in Hubli-Dharwad: A Service Providers Perspective
Sushma Maligi | 56-62
Current status of CSR: A Case of Indian Hotel Industry
Praveen Srivastava | 63-68
Phase of Industrial Training in the Professional Era of a Hotel Management Student
Kapil Shanker Tiwari | 68-73
Maine Protected Areas & Marine Tourism: An Overview of Andaman & Nicobar Islands, India
Deepanshu Singh | 74-80
Maine Protected Areas & Marine Tourism: An Overview of Andaman & Nicobar Islands, India
Deepanshu Singh | 74-80
HR Practices in Hospitality Sector
Himani Sharma, Shweta Dwivedi, Apurv Joshi | 81-85
Review of Tourist Experiences on Cuisine as Heritage Tourism: A Case Study of Pahari Cuisine
Dinesh Kumar Karush | 86-92
Emerging Digital Marketing Trends of Tourism & Travel
Pankaj Kumar Pandey, Karuna Joshi, Aarim Hussain | 93-101
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