International Journal on Customer Relations

Volume : 1 Issue : 2
Published : 2013
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Articles
Theoretical Framework of Competition as Applied to Banking
K.V. Bhanu Murthy, Ashis Taru Deb | 1-16

Volatility Modeling and Forecasting for Banking Stock Returns
Krishna Murari | 17-23

The Vehicle Make-based Pricing Approach for Motor Insurance in Sri Lanka: Identifying the Efficacy of Vehicle Make on Pricing Decision
Prasadini Naganika Gamage, Samitha R. Dayabandara | 28-35

The Impact of Policy Commencement Date and Claim Settlement Date on Terms of Investment in Motor Insurance Business in Sri Lanka
Ishanka Chathurani Karunarathne, Samita Dayabandara | 36-42

Satisfaction and Problems of Health Insurance Policyholders in India
Arunesh Garg | 43-54

Profitability Gains from Bancassurance: A Case Study of State Bank of India
Nidhi Grover, G. S. Bhalla | 55-61

A Comparative Study Between USA and India on Factors affecting Online Shopping
Bharti Motwani, Sharda Haryani, Sukhjeet Matharu | 1-7

A Study on Customer Satisfaction Index of Mobile Phone Subscribers in Kerala
Kannan K. S., Devi Pisharady, Bino Thomas | 8-15

An Analysis of Indian Consumers Attitude towards Health Drinks
Monica Bedi, Reeva Paul | 16-24

Impact of Online Advertisements on Students and Professional Employees: A Research on Consumer Behaviour
Ramesh Babu Kakumanu | 25-30

An Evaluation of Customer Satisfaction with Botswana Television (BTV) Programming Using the Gap Model for Data Analysis
Rebana Mmereki, Nkisang Moeti | 31-40

Bank E-mail Marketing: Creating Customer Relations with Permission
Vikas Nath, Nimit Gupta | 41-47

Transformational Leadership-An Indispensable Tool for Developing Unrelenting and Unparalleled Success for Organisation
Vijit Chaturvedi | 1-10

Charismatic Leadership: Blessing or Curse?
Natasha Kaul | 11-17

Organisational Commitment and Ingratiatory Behaviour as Predictors of Leader-Member Exchange Among Software Professionals
Gunavathy J. S., Jacquline Marie Longina D. | 18-30

A Study of the Relationship Between Instructional Methods and Learning Styles in Learning Leadership Skills
Rizwana Khatun | 31-44

Emergence of Destructive Leader: Proposed Definition and Formulation of Model
Vedantam Leela, Pranjal Mehta, Sonam Jambhulkar | 45-59

Understanding the Effective Leadership Development in Todays Environment
Siva Ramakrishnan, Christina Febiul | 60-62

Analysis of Industrial Areas Effects in Rural Development: A Case Study of Iran
Mohammad Sadegh Ebrahimi, Soodeh Golabi | 1-5

Energy Consumption and Economic Growth Nexus in the Indian Context
Mousumi Bhattacharya, Sharad Nath Bhattacharya | 6-14

Empowering Youth for Sustainable Agribusiness: A Study of Kerala
Vinisha Bose | 15-19

Linkage Between Microfinance and Rural Development in India
A. Ibemcha Chanu | 20-23

Can Bottleneck of the Prospect of Traditional SSI be Inevitable?
Bidyut Pramanik | 24-31

Cross LOC Trade- Mitigating Conflict
Afshan Yousuf, Kahkashan Khan | 32-37

Knowledge Management in Business- A Review of Techniques and Tools
Parul Sinha, Monika Arora, Narendra Mohan Mishra | 1-9

A Study on the Effect of Enterprise Resource Planning (ERP) on Internal Process of an Organisation
Bharti Motwani, Raj Kishore Sharma | 10-16

Organisational Culture: A Case Study
Appasaheb Naikal, Shalini Chandra | 17-24

Growth of Science and Technology Journals in India: Status between 1947 and 2004
Muzamil Shafi | 25-31

Mapping Knowledge Flows through Network Analysis : A Case Study of a Pharmaceutical Company in India
V. Murale, G. Prageetha Raju | 32-42

Tacit Knowledge as a Source of Competitive Advantage in Cricket
Naveed Yazdani, Abdul Rasheed Kausar | 43-50

Corporate Social Responsibility: An Empirical Study on Selected Private Sector Enterprises in Bangladesh
Sujan Kanti Biswas, Rana Karan | 51-57

The Design and Implementation of an Intelligent Online Recommender System
Monika Arora, Uma Kanjilal, Dinesh Varshney | 1-8

Mandatory Audit Rotation and Audit Opinion in Firms Listed in Tehran Stock Exchange
Mehdi Hoseini, Saeid Jabbarzadeh Kangarlouei, Morteza Motavassel | 9-13

Data Mining and Analysis by R Language for Business Research: A Case Study on Stress and its Influence on Health
Kamakshaiah Musunuru | 14-21

An Empirical Investigation of Day of the Week Effect in Stock Return: Evidence from CNX Nifty
Raj Kumar, Shraddha Mishra | 22-32

The Square Kilometer Array - Some Notes Regarding the Largest Telescope Being Planned and Why it is the Ultimate Big-Data Challenge?
Avadhesh Gupta, Rajanish Jain, Gend Lal Prajapati | 33-39

Pre-eminent Performance in a Multi-Cache Memory with all Level Replacement: An Analytical Study
Rasmi Prakash Swain, Debabala Swain, Bijay Paikaray | 1-5

ProCOOP, A Program that Predicts the Cooperatives of Hydrogen Exchange in Proteins
K. Sarvanan | 6-9

Mining Fuzzy Amino Acid Associations in Peptide Sequences of Herpes Simplex Virus
Rishu Gupta | 10-15

Implementation of Location Based Authentication for a Remote Client
Laxmi Arun, Mahima M. S., Rashmi R., Roshini Prasad G., Sachin Jain S | 16-20

Usage of E-Books by Teaching Professionals: An Empirical Study
Bharti Motwani, Sharda Haryani, Sukhjeet Matharu | 21-33

Design Paper On Cloud-Based Performance Testing
Nisha Ameya Vanjari, Seema Shah | 1-4

A Comparative Study of Load Balancing Algorithms in Cloud Computing Environment
Mayanka Katyal, Atul Mishra | 5-14

Service-Oriented Multi-Agent Data Intensive Architecture for Biomedical Cloud
S. S. Patra, R. K. Barik | 15-22

An Additional Security Layer in the Implementation of SaaS (Software as a Service) - A Survey
Laxmi Arun, Divyalakshmi V. L., Sharmila P., Rakshitha S., Amith Jacob | 23-25

Security Enhanced Multi Level Authentication for Cloud
Vishal Vijay Saswade, S. M. Bansode | 26-29

Mobile Cum Web Based Voting System for Rural Areas in India
Gaurav D. Barokar, Chandrashekhar M. Mankar, Harshal D. Gurad | 30-32

Novel Algorithm for Image Segmentation Using Neural Network
Sadegh Nezarat, Ali Ghareaghaji, Hamed Bazyar, Seyed Arsalan Hossini | 1-8

Make Your Plan and Stick to It: The Importance of Adherence to Planning and Process Efficiency in the Success Story of a Software Project
Nidhi Natrajan, Tuhin Chattopadhyay | 9-16

Propound Solutions for Increase Fault Tolerance in Web Services Composition
Shabaninia Faridoon, Nematollahi Pantea | 17-22

Comfortable Voter Design in Highly Effective Bandwidth Usage and Dynamic Threshold Selection for Safety Critical System
Umamaheswararao Batta, Seetharamaiah Panchumarthy, Phanikumar Singamsetty | 23-32

An Uml Based Safety Analysis for Safe Software
Bandaru Esther Sunanda | 33-38

In-Line Auditing and Real-Time Lineage Summaries to Maintain Ownership of Information Stored in Cloud Servers
Hiroshi Fujinoki | 1-14

Intrusion Detection Systems: A Review
Kajal Rai, M. Shyamala Devi | 15-21

Scratch CAPTCHA - A Novel Touch Scratch Approach to Resolve CAPTCHA Issues
Asif Hasnain, Waqas Malik, Mohsin Yaseen, Syed Jawad Hussain Shahzad | 22-29

Analyzing Threat Perception and Geo-Location of Internet-Facing Systems
Pawandeep Singh | 30-47

A Study and Modeling for Improving Grid Service Reliability Using Hive
Renita Raymond, Karnavel Kuppusamy | 48-52

Using Nonlinear Kalman Filter to Estimate the State of Nonlinear Semi-Active Suspension System
A. Tadayoninejad, F. Shabaninia | 1-7

An Adaptive Fuzzy Rule based Approach with Laplacian Gaussian Filtering for Screening of Chest CT Scans
K. Meenakshi Sundaram, C. S. Ravichandran | 8-16

How to Deduce Masses and Further Parameters of Particles and Nuclei
Ulrich E. Bruchholz | 17-22

Metadata Schemas and Cultural Resources: An Overview
Humma, Tariq Ahmad Shah | 23-28

Clustering Trend Predictions using Evolutionary k-means Algorithm for Automated Clustering
Jyoti Lakhani, Dharmesh Harwani | 29-32