ATITHYA: A Journal of Hospitality

2024 | Volume 10 | Issue Issue 1

To Study the Impact of Implementing Mobile Check-ins in Business Hotels in Pune

1. Riya Dixit – Aissms College Of Hotel Management & Catering Technology, Pune, Maharashtra, India.

2. Rajeshree S. Pol – Aissms College Of Hotel Management & Catering Technology, Pune, Maharashtra, India.

Received
29-May-2024 		Accepted
- 		Published
29-May-2024
Abstract
Business Hotels cater to travelers who priotize efficiency and convenience making the introduction of Mobile Check-in. Marriott which is a pioneer in this area recognized the potential of mobile technology and introduced mobile check-ins in 2013. This helped to streamline the check-in process, offering the guests a seamless and Time-saving experience and enhancing Guest Satisfaction. Pune is a city that deals with a lot of corporate travelers. Mobile check-in can be defined as the process of registering yourself on the Mobile/ App to speed up the Process. This paper highlights the impact of implementing mobile check-ins in Business Hotels in Pune, shedding light on its efficiency and preference among Travellers.
Keywords Mobile Check-ins, Hospitality Industry, Business Hotels
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